For individuals, parcels and documents can be sent. CDEK does not deliver dangerous cargo or objects that are forbidden to be shipped by law. Find the full list in the "Forbidden goods" section. If you are not sure if your cargo is forbidden, contact us by phone or e-mail in the "Contacts" section.

Using CDEK Forward, our service for delivery of packages from international online stores. After registering, you will have access to addresses of CDEK warehouses in 20 countries around the world. Purchase from international stores with delivery to the local CDEK office. We will receive your orders, put them in a single package to lower the price of the delivery, and send them to your country.

The cost of delivery depends on the weight and dimensions of the package, as well as the starting place. To calculate, use the calculator or provide the details for calculation in the application — we will contact you to inform you of the cost and provide consultation about the shipment.

This is the registration of actions by a businessperson or individual, as well as all their belongings when crossing the customs border. Customs control applies to any goods or vehicles when they are exported from the country or imported from abroad. Customs regulation is governed by international law and international conventions developed by the World Customs Organization.

When a package crosses a border, it is registered with customs. For this you must have documents confirming the price of its contents, the status of the sender and receiver, the purpose of transport, etc. For a full list of documents needed for your shipment, please contact us by phone or e-mail, found in the "Contacts" section.

This is payment calculated by representatives of customs offices. The amount is based on worldwide customs laws and the laws of the country for customs clearance. The customs duty may be included in the delivery service cost or paid separately upon request by customs authorities.